Degraded Performance – Pear Assessment - Student Responses Lost

Incident Report for Pear Deck Learning

Resolved

After collecting and validating the available evidence, the reported issues were isolated to client-side network connectivity in a single district. No service metrics show degradation or impact during this period. We are closing this incident as no service-side issue was identified.
Posted Oct 07, 2026 - 02:57 PDT

Update

We are continuing to investigate this issue.
Posted Oct 07, 2026 - 00:02 PDT

Investigating

As of approximately Oct 6, 2026 1:06 AM PDT, we have seen increased reports of Student Responses lost during an assignment attempt within Pear Assessment - Student Assessment Delivery & Submission. Our team is currently working to resolve this issue and will keep you updated as we implement a fix.

We sincerely apologize for any inconvenience.
Posted Oct 07, 2026 - 00:01 PDT
This incident affected: Pear Assessment and Pear Assessment Features (Student Assessment Delivery & Submission).