Resolved -
The issue with the Instant Decks feature in Pear Deck has been resolved. We have monitored increasing performance throughout the incident and have now released a fix to permanently solve for the performance of the feature. Thank you.
May 8, 16:33 PDT
Monitoring -
A fix has been created and is being deployed. We will continue monitoring for any further issues before closing this incident. Thank you for your patience and we apologize for any inconvenience.
May 8, 15:27 PDT
Update -
Our team is continuing to investigate the issue. We are currently working to identify the issue and will keep you updated as we implement a fix.
We sincerely apologize for any inconvenience.
May 8, 11:07 PDT
Update -
Our Engineers are still evaluating the root cause of this issue and we are diligently working to resolve the performance of our Instant Decks feature. We will continue to update this page as we have new information.
May 8, 11:06 PDT
Investigating -
We are aware of a current issue related to Pear Deck's Instant Decks feature. Customers are currently reporting some degraded performance. The team is currently investigating and we will be updating here as we have more information.
May 8, 09:14 PDT