Partial Outage – Product (Investigating)

Incident Report for Pear Deck Learning

Resolved

We have resolved the issue causing Extension pane within the PowerPoint Add On. Service has been fully restored.

We apologize for any trouble caused by this issue.
Posted Jun 01, 2026 - 10:03 PDT

Monitoring

We have implemented a fix to resolve issues related to loading Extension pane within PowerPoint Add On and service has been restored. We will continue to monitor performance to ensure full functionality.

We apologize for any trouble caused by this issue.
Posted Jun 01, 2026 - 09:30 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 01, 2026 - 08:29 PDT

Identified

Some users may experience trouble loading the Extension pane within the PowerPoint Add On. We are currently investigating the issue and have identified a potential fix. We will keep you updated here with additional details.

We sincerely apologize for any inconvenience.
Posted Jun 01, 2026 - 08:28 PDT
This incident affected: Pear Deck.